Choosing the right solar installer is one of the most important decisions you’ll make in your solar journey. With the solar industry rapidly changing, it’s crucial to separate experienced professionals from short-term installers. The right questions can reveal everything from a company’s longevity and expertise to their commitment to customer service and community values.

We encourage everyone to ask these questions (even of us!) so you can move forward with clarity and confidence.

How long has your company been in business?

Solar is a long-term investment, and you want a company that will be around for the life of your system. Companies with decades of experience have weathered industry changes, economic fluctuations, and technology evolution. Look for installers who have been established for at least 10-15 years, as this demonstrates stability and expertise that comes only with time. 

Ecotech Solar has been locally owned and operated since 2004, with over two decades of regional experience and a team that’s here for decades to come. 

Do you specialize in solar, or is it just one of many services you offer? 

Solar installation is a specialized field that requires specific knowledge of electrical systems, roofing, permitting, and rapidly evolving technology. Companies that specialize in solar typically have deeper expertise than businesses who install solar as a side service. Specialists stay current with the latest equipment, installation techniques, policies, and available incentives. 

At Ecotech, solar (and batteries) are all we do—every day, all year. That laser focus translates to higher-quality installs and better long-term performance.

What experience level and third-party certifications do your installers have?

When it comes to solar, who would you rather have drilling holes into your roof—seasoned pros or someone learning on the job? The quality of the installation has a big impact on how well your system performs and how long it lasts. Ask about the crew’s experience and whether they employ certified professionals. NABCEP certification is a good sign they’re serious about doing things right. A skilled installer can tackle tricky roofs, spot potential issues early, and make sure your system runs efficiently from day one.

Ecotech crews are led by a NABCEP-certified professional. We are approved installers for many of the most trusted equipment manufacturers in solar and proud of the skills and knowledge our founder has passed on to our team.

Do you provide ongoing service and repairs after installation? 

Solar panels are generally low-maintenance, but issues and opportunities to integrate updated technology can arise over their 25+ year lifespan. Many companies focus only on installation and disappear after your system is connected. Choose an installer who will be here long-term to help you get the most from your system.

Ecotech Solar provides support for every system we install. Even if we didn’t install your system, we offer diagnostic services and repairs for most solar systems in Whatcom, Skagit, and Island Counties.

What warranties do you offer on your work?

Beyond manufacturer warranties on equipment, reputable installers provide workmanship warranties covering their installation. This protects you from issues related to mounting, electrical connections, and other installation-related problems.

Ecotech backs every system with 10-year workmanship warranty, in addition to product guarantees from our trusted manufacturers.

What financing options do you offer?

Solar installations represent a significant investment, and financing options can greatly impact your overall costs. Ask about available loan programs with reputable financial institutions who have low interest rates, and flexible payment terms. Companies with established banking partnerships often provide access to competitive financing options that can save you money over the loan term. If financing options are provided from your solar installer, make sure it’s clear what happens if they go bankrupt or if you sell your house. 

We offer flexible financing options through trusted solar lenders helping make solar more accessible without compromising on quality or service.

Is your company locally owned and operated? How do you give back to the community?

Local companies often provide better customer service and have a deeper understanding of regional regulations, local incentives, and permitting processes. Local ownership also means decision-makers are accessible and invested in their community. Companies that give back to their communities demonstrate values beyond profit. This might include supporting local charities, participating in community events, or contributing to local environmental initiatives.

Ecotech is proud to be based in Bellingham, and we support local nonprofits, schools, and organizations across the region. We believe strong communities make clean energy stronger.

How do you stay current in the solar industry? Are you part of any professional organizations?

The solar industry is constantly evolving, with new technologies, incentives, and regulations emerging all the time. Installers who are committed to ongoing education and industry involvement through groups like WASEIA, SEIA, or the Amicus Solar Cooperative tend to be more informed, better trained, and connected to valuable resources that benefit customers and the community.

Ecotech is the only installer north of Seattle that was accepted into the Amicus Solar Cooperative. Our founder has also been an active leader in solar energy in Washington for over two decades, including serving as president of WASEIA, a professional trade organization, for several years.  

Will you educate me about my system’s operation and maintenance?

A good installer should help you understand how your system works, how to monitor its performance, and what basic maintenance is required. 

Ecotech offers post-installation walkthroughs, system education, and resources to help you understand your energy system. Our website offers a robust customer hub and knowledge base for those who like to dive deep into the technical aspects of solar and batteries. 

Making Your Decision

The lowest price isn’t always the best value. With such a significant investment in your home’s future, cutting corners on equipment, quality, or installation can end up costing you far more in repairs, reduced performance, and premature replacements over the long run. Consider the total package: experience, service, and long-term stability. An established, service-oriented company often provides better value over your system’s 25+ year lifespan.

Remember, solar installation is not just about purchasing equipment—it’s about entering into a long-term relationship with a company that will support your investment for decades to come. With the right decisions, your solar system will provide clean energy and financial benefits throughout its entire lifespan.