Privacy Policy for Ecotech Solar
1. Introduction
Ecotech Solar (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your data.
2. Information We Collect
We collect information to provide you with better services and improve our website and marketing. The types of data we collect include:
- Personal Information: Name, email address, phone number, and any other information you voluntarily provide to us when you fill out forms on our website.
- Non-Personal Information: Technical information, including your IP address, browser type, device information, and website activity (collected via Google Analytics and other third-party tools).
3. How We Use Your Information
We may use your information for the following purposes:
- To Improve Our Services: We use Google Analytics to analyze website traffic and user behavior to improve the website experience.
- Marketing Communications: We may send you newsletters, updates, and promotional information via HubSpot and Mailchimp if you have communicated to us or filled out a form. You can unsubscribe at any time by following the unsubscribe link in the email.
- Customer Support: We use Wavecloud to manage our customer interactions and provide efficient support through voice and text. You may receive recurring SMS messages from Ecotech Solar to the provided mobile number. Message and data rates may apply. To end SMS messaging simply reply STOP to your messages.
4. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your data to outside parties except as described here:
- Service Providers: We may share your data with third-party vendors like Google Analytics, HubSpot, Mailchimp, and Wavecloud to process data on our behalf.
- Legal Requirements: We may disclose your data if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Third-Party Services and Links
Our website may contain links to third-party sites. Ecotech Solar does not control these third parties and is not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
6. Data Security
We take reasonable measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
7. Your Privacy Choices
You have the following rights regarding your data:
- Opt-Out: You can opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or replying STOP to a text message.
- Access and Correction: You may request access to, correction, or deletion of your data by contacting us at info@ecotechsolar.com.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law.
9. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. We encourage you to review this policy regularly for any updates. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:Ecotech Solar
info@ecotechsolar.com