Recover your account quickly and securely! If you’ve forgotten your password to the Ecotech Solar app, you can simply click this link to reset: https://app.ecotechsolar.com/reset-password Be sure to enter your email address that you normally use to login to the...
Connect Your System to the Internet
Solar Energy Basics
System Support & Troubleshooting
Ecotech Solar App & Monitoring
Solar System Operations
Maintenance & Cleaning
Battery Backup & Storage
Incentives & Savings
Warranties & Documentation
System Upgrades & Add-Ons
Knowledge Base
How do I use the documents section of the Ecotech Solar App?
Conveniently exchange information with Ecotech inside the App The “Documents” section in the Ecotech Solar app is a secure and convenient way to ensure that information ends up in the right location. Here’s how to use this feature. Say you’d like to upload a copy of...
Why should I connect to the internet?
Unlock Full System Benefits, Protection, and Peace of Mind If your solar system isn’t connected to the internet, you’re missing out on some pretty important features. Here’s why staying connected matters: 1. Watch the Energy Roll In When your system is online, you can...
How do I monitor my system with the Ecotech Solar App?
Get answers to your systems performance in seconds The Ecotech Solar app is tailored to provide instant answers to the biggest question: Is my system performing like it should? Immediately after logging in, you can see a few things on the dashboard - today’s energy...
A Tree Branch has Smashed my Panel!
Solar Panels Are Tough—But Accidents Happen Solar panels are engineered to endure various weather conditions, including hail and strong winds. Most panels are certified to withstand hailstones up to 25 mm (1 inch) in diameter traveling at speeds around 23 m/s (51...
What is a ground fault?
What is a Ground Fault or Arc Fault? Understanding Safety Features and How They Protect Your System If your solar monitoring system shows a ground fault or arc fault error and your inverter has shut down unexpectedly, your system is doing exactly what it’s designed to...
My inverter has a red light – what now?
Don’t panic! Here’s what to do… Seeing a red light on your solar inverter can be a little alarming—but it’s not always a sign of something serious. In many cases, it’s just your system’s way of letting you know it noticed something out of the ordinary. A red light...
Why do I need to wait for interconnection?
Don’t flip the switch yet! After your solar system is installed, the hard work is done — panels are up, wiring is complete, and your system is ready. But before you can start generating power and saving money, you need to wait for interconnection (aka Permission to...
Understanding Your PSE Bill
Solar Math Made Simple If you are an Ecotech Solar customers with Puget Sound Energy (PSE), you’re likely enrolled in the Net Metering program. That means your solar system “trades” electricity with the grid — and your utility bill reflects this partnership. But let’s...
Is it safe?
Modern Solar Systems Are Safer Than Ever — Here’s Why Solar power is one of the safest ways to make electricity. It doesn’t create pollution, fumes, or dangerous waste like fossil fuels or nuclear power. When solar panels are installed correctly, they’re very low-risk...
Ready to Learn What Solar Can Do for You?
Whether you’re in Bellingham, Anacortes, Mount Vernon, or beyond, Ecotech Solar can help you explore how solar works for your property, your budget, and your goals.
Schedule a Free Consultation to get started.